Shipping Policy

Last Updated: [05.10.2026]

Akris ships to selected countries and regions worldwide. This Shipping Policy explains our shipping methods, delivery timelines, shipping restrictions, and related services.

1. Shipping Destinations

Akris accepts orders for delivery to countries and regions supported through our online store.

Availability of products, shipping methods, delivery times, and shipping fees may vary depending on the destination.

Certain products may not be available for shipment to specific locations due to legal, logistical, or operational restrictions.

2. Shipping Fees

Shipping costs are displayed during checkout and vary depending on the selected destination, shipping method, and order value.

Where available, complimentary shipping thresholds will be indicated at checkout.

Any applicable shipping charges, duties, taxes, or other fees will be clearly displayed before the completion of your purchase.

3. Delivery Times

Orders are generally delivered within approximately three (3) to five (5) business days after shipment.

Customized, personalized, made-to-order, or special-order products may require additional production and delivery time. Estimated delivery times for such products will be communicated where applicable.

Delivery estimates are provided for informational purposes only and are not guaranteed.

4. Order Processing

Orders are processed during regular business days, excluding weekends and public holidays.

Once your order has been placed, you will receive an order confirmation email.

After your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information, where available.

Akris reserves the right to perform payment verification and fraud-prevention checks before processing an order. Such reviews may result in additional processing time.

5. Tracking Your Order

Tracking information will be provided by email once your order has been shipped.

Customers may also view current order status and shipment information through their Akris customer account, where available.

If tracking information is unavailable or appears incorrect, please contact Akris Customer Care for assistance.

6. Signature Requirements

Depending on the destination, order value, carrier requirements, or customer selection at checkout, a signature may be required upon delivery.

Where a signature requirement is selected or imposed, delivery will be completed only after the shipment has been signed for by the recipient or another person authorized to accept delivery at the delivery address.

7. Split Shipments

Orders containing multiple items may be shipped in separate parcels.

Where this occurs, customers may receive multiple shipping confirmation emails and tracking numbers.

Additional shipping charges will not be applied solely because an order is shipped in multiple parcels.

8. Hotels and Temporary Addresses

Akris may deliver orders to hotels, resorts, or temporary accommodations where permitted by the carrier and local regulations.

Customers are responsible for providing accurate delivery information, including the name of the property and any relevant stay details.

Akris cannot guarantee successful delivery to temporary locations and shall not be liable for deliveries refused, delayed, or lost due to inaccurate or incomplete information.

9. Shipping Restrictions

For security and operational reasons, Akris generally does not ship to:

• P.O. Boxes;
• APO/FPO addresses;
• Parcel lockers or collection points;
• Freight forwarding services;
• Other locations deemed unsuitable for delivery.

Akris reserves the right to refuse or cancel orders destined for addresses that cannot be reliably serviced by our delivery partners.

10. Customs Duties and Import Taxes

Depending on the destination country and checkout configuration, duties, import taxes, VAT, GST, or similar governmental charges may be collected at checkout or upon delivery.

Customers are responsible for any amounts not collected during checkout unless otherwise stated.

Failure to pay required duties, taxes, or import charges may result in delayed delivery, refusal by customs authorities, or return of the shipment.

11. Delivery Delays

Akris shall not be liable for delivery delays caused by events beyond its reasonable control, including but not limited to:

• Carrier disruptions;
• Customs inspections;
• Weather conditions;
• Natural disasters;
• Governmental actions;
• Labor disputes;
• Force majeure events;
• Payment verification procedures.

Where possible, Akris will keep customers informed of significant delivery delays.

12. Lost, Missing, or Undelivered Packages

If your order has not been delivered within the expected timeframe, please contact Akris Customer Care.

Customers may be asked to provide:

• Order number;
• Delivery address;
• Details regarding the delivery issue.

Akris will work with the relevant carrier to investigate the shipment and determine an appropriate resolution.

Investigations may require additional time and supporting documentation.

13. Incorrect Delivery Information

Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.

Akris shall not be responsible for delays, failed deliveries, additional costs, or losses resulting from incorrect or incomplete shipping information supplied by the customer.

14. Order Modifications After Shipment

Once an order has been shipped, Akris may be unable to modify the delivery address, delivery method, or contents of the order.

Customers may contact the carrier directly, where permitted, to request redirection or rescheduling of a shipment.

Akris does not guarantee that such requests can be accommodated.

15. Risk of Loss

Risk of loss and title to products pass to the customer upon delivery of the shipment to the delivery address provided during checkout, except where otherwise required by applicable law.

16. Contact Information

For questions regarding shipping, delivery, tracking, or order status, please contact:

Akris Customer Care
ecom@akris.com