Boutique Services

Styling Appointment at Your Nearest Boutique

Discover the world of Akris through a personalized styling experience tailored exclusively to you. Our expert stylists will help you curate looks that reflect your individual taste — whether for a special occasion, a wardrobe refresh, or to discover new favorite pieces. Schedule a private appointment at one of our selected boutiques and enjoy a dedicated, one-on-one service designed to inspire and delight.

Home Styling Service

Experience the world of Akris in the comfort of your home or office. Our stylist will visit you with a curated selection from the current collection, thoughtfully tailored to your personal style and preferences. An exclusive consultation designed entirely around you.

To book your appointment, please visit our Boutique Locator and contact your nearest or preferred Akris store directly.

At Akris, we offer complimentary alterations on all full-price items to ensure the perfect fit.

In our boutiques, trained tailors are available to carry out adjustments with precision and care, ensuring each piece is tailored to your individual measurements while preserving the integrity of the design.

To book your appointment, please visit our Boutique Locator and contact your nearest or preferred Akris store directly.

Return in Boutique

Online purchases may be returned at an Akris boutique. Before visiting a boutique, we recommend submitting a return request so that we can confirm that your item is eligible for return under our return policy.

To find your nearest or preferred Akris boutique, please visit our Boutique Locator.

How it works:

1. Submit your return request
   
   Submit a return request before visiting the boutique. This allows our team to confirm that your item is eligible for return.
   
2. Visit an Akris boutique
   
   Bring your receipt and the item you wish to return. Items must be unworn, unwashed, and returned with all original tags attached.
   
3. Return your item
   
   Our boutique team will process your return free of charge. Please note that, depending on the day and time of your visit, the refund may not be issued immediately.
   
4. Receive your refund
   
   Once your return has been processed, you will receive an email confirmation. Please allow 1–3 business days for the refunded amount to appear on your original payment method.
   

Exchanges

If you would like a different size or style, our boutique team will be happy to assist you. An exchange may require us to first refund the original purchase and process the replacement item as a new purchase.

Extend the life of your Akris pieces with our in-store repair service.

Our boutiques are pleased to assist with repair requests for Akris products. To arrange a repair, please contact your nearest or preferred Akris boutique directly via our Boutique Locator.

After assessing your piece, we will inform you of the expected processing time and any applicable charges. All repair services are offered with our compliments; only the replacement of parts or materials may incur a cost.

Preserve the appearance and longevity of your Akris handbag with our Refresh Service. 

The Akris boutiques offer professional care treatments designed specifically for leather goods, horsehair and seasonal fabrics. From careful cleaning to conditioning and finishing, each piece is handled with expertise to maintain its structure, texture, and overall refinement. 

To arrange a refresh, please contact your nearest or preferred Akris boutique directly via our Boutique Locator.  

Following an assessment, we will advise you on the recommended care measures and the expected processing time. This service is offered with our compliments; only the replacement of parts or extensive external treatments, if required, may incur a charge. 

If you are unable to bring your item to an Akris boutique or prefer to mail it to us to repair, please contact our Customer Service team via the Contact Us link.

Our advisors will be pleased to provide you with all the necessary information for sending your item to Akris for repair. All repair services are offered with our compliments; only the replacement of parts or materials may incur a cost.